Policies, Terms & conditions

Terms & Conditions

All of the products and services are designed and crafted by hand in a small workshop. Mass production is difficult. Custom projects are offered with an upfront set price. Each project will have its own appropriate upfront price. Some products require an upfront payment before the project is started. Any changes to the project the customer requests after the agreed on price will affect the initial upfront price. All payments are required upon fulfillment of order before shipping. Payments are also required before physical exchange of product (at market, bazaar or workshop.) Allow up to 8 weeks for fulfillment of any given order. Contact Giant Thirst Design(Trevor Hook) any time via email and allow up to 7 days for reply. There will be no speculative work or free work to impress or try to gain more opportunity in the future. Custom projects will require pre-work with the customer including but not limited to design specifications, fonts and font colors and sizes, colors and shapes. Unforeseen or Sudden Termination; Giant Thirst Design (Trevor Hook) reserves the right to suddenly terminate a project due to mishap, illness or accident. All assets or files related to project will be transferred to the customer or client. A full refund of payments up to termination point will be applied. Giant Thirst Disc Golf Targets-A down payment of $100.00 is required upfront on all disc golf targets up to $250.00 to pay for custom materials. A payment up to 50% of the final price may be asked for at the maker's discretion.

Shipping and Returns

Shipping is broken into 3 prices. $0.99 for small items like stickers and decals. $6.99 flat rate for most items that fit in a small flat rate box or envelope and $15.00 for larger and heavier items. Other custom items can be shipped in custom boxes with shipping calculated at checkout. I generally use the Postal Service Priority Mail and UPS when an item is too large. Disc golf targets can be personally delivered within 25 miles of my workshop. I currently do not ship full disc golf targets but we are working on a way to ship them in a economical way.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. If one needs to be built allow up to 6 weeks for fulfillment of return. You can return a product for up to 30 days from the date you purchased it. I generally ask for a picture of the damage. Any product you return must be in the same condition you received it and with the original packaging. Please keep the receipt.
Disc golf targets can be returned within 60 days from date of shipment because of defects in manufacturing. Defects are limted joint failure and egregious size and dimension errors. Generally a picture of the damage is required. Giant Thirst Design(Trevor Hook) is not responsible for damage due to improper handling including falling and vandalism.
info@giantthirst.com   541-425-7769

Privacy Policy

I do not share your email, snail mail, name, phone numbers, or any other information with anybody at all, except the people who work here and need to know your information to ship your order. I do not collect information for advertisement or marketing purposes.  I do not put out a newsletter. Any email correspondence is strictly for purposes relating to a product or project. Credit card information is handled and processed by PayPal and Squarespace. Site analysis and statistics is provided by Squarespace.